Privacy Policy

1. Data controller

The legal identity and contact details of the organisation responsible for personal data must be published here before launch.

2. Information collected

Depending on how you use the platform, we may collect your name, email address, telephone number, postcode, job details, account role, professional profile information and payment references.

3. Why we use information

We process information to operate accounts, publish and match job requests, provide authorised contact access, process payments, prevent misuse and provide support.

Applicable lawful bases for each processing activity must be documented before launch.

4. Sharing customer information

Customer contact information may be disclosed to eligible tradespeople who obtain authorised access to an active job.

Access through TradeMatch UK ends when the customer closes the job or it expires. Information already copied by a recipient cannot be technically recalled.

5. Service providers

TradeMatch UK uses service providers including Supabase, Railway and Stripe for infrastructure, authentication, data processing and payments.

Their roles, processing locations and any international data transfers must be assessed and disclosed before launch.

6. Data security and retention

We aim to restrict access to personal data and protect it using appropriate safeguards. Specific retention periods and deletion procedures must be established before launch.

7. Your rights

Depending on applicable law, you may have rights to access, correct or erase your information, restrict or object to processing, and complain to a supervisory authority.

UK users can find information about data protection rights at ico.org.uk.

8. Privacy enquiries

A working privacy contact address and request procedure must be added before the platform launches.